FAQ

What are the office hours and where is it located?
Our office is open Monday through Friday from 9:00am to 5:00pm.  We are conveniently located right onsite of the apartment complex next to the pool on the corner South East corner of 9th and Edgar across the street from Carmen hall and next to University apartments.  If you wish to speak with a team member please stop by or give us a call at 217-345-6000.

If I have an issue in the apartment who do I contact?

At Lincolnwood Pinetree we have an onsite office open Monday thru Friday.  Just stop by or give us a call.  If there is an issue after hours that can’t wait until the following day, there is a 24 hr emergency service available. 

Do you accept financial aid for rent payment?

Yes, we offer payment plans based on an individual’s cercumstances

Do you have plans for armed services members?

Yes, for those of you protecting our country we offer flexible plans in particular the ability to pay at the end of the month after qualifying for your monthly stipend.

How much is the security deposit?

The security deposit is the same as one month’s rent and due within 2-4 weeks of signing the lease.

Do you allow pets?

We do allow some pets in at the discretion of the property manager and by signing an additional pet lease.  Dogs and cats must be greater than 1 year old and house broken.  Dogs must be kenneled when no one is home and it is imperative for pet owners to clean up the yard after a pet’s bathroom break. 

Is there a cost for pets?

There is a $40/mo fee as well as an additional $300 security deposit required for a pet

What is included in the rent?

Rent include parking, trash and furniture.

What furniture is included in an apartment?

Typically a couch, love seat, coffee & end tables, kitchen table & dressers in the bedrooms along with a stove, fridge and in some units dishwashers & microwaves

How do I schedule a showing?

Call us in the office at 217-345-6000, txt us at 217-273-2048, email us at Lincpineapt@consolidated.net, or click here(take to the contact page)